
FAQ
Welcome to Ninas Bakery. Below are some common questions we receive from our customers. Discover answers to common questions about our bakery's products, including custom cakes, flavors, dietary options, and ordering details. If you have any further inquiries, feel free to reach out to us directly.
1. What are your bakery's opening hours?
Our bakery is open from Monday to Sunday every day of the week.
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2.Do you offer gluten-free bread options?
Yes, we proudly offer a selection of gluten-free breads made with high-quality ingredients, ensuring everyone can enjoy delicious baked goods regardless of dietary restrictions.
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3. Are there vegan options available?
Absolutely! We have a variety of delicious vegan treats available daily. From cookies to cakes, we've got you covered.
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4. Can I place a custom order for a special occasion?
Of course! We specialize in custom cakes, cupcakes, and other baked goods for all occasions. Please reach out to us in advance to discuss your specific needs.
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5. Do you accommodate dietary restrictions/allergies?
Yes, we take dietary restrictions and allergies seriously. Please inform our staff of any allergies or dietary restrictions when placing your order.
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6. How far in advance should I place a custom order?
We recommend placing custom orders at least 3-4 days in advance to ensure availability. However, we'll do our best to accommodate last-minute requests whenever possible.
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7. Do you offer delivery?
Yes, we offer delivery within those areas too. Delivery fees may apply depending on the distance. Please inquire for more details.
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8. What flavors of vegan cakes do you offer?
Our bakery offers a wide range of flavors for our vegan cakes, including classic options like chocolate, vanilla, and lemon, For those seeking something more adventurous, we also offer unique flavors like salted caramel, raspberry cream, cookies and cream, and seasonal specialties like Gingerbread Cookies and Lemon Blueberry Cupcakes. Additionally, we are always experimenting with new flavor combinations to surprise and delight our customers.
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9.Do you offer same-day delivery for bakery orders?
Yes, we are delighted to offer same-day delivery for bakery orders within our local delivery area. Orders placed before [specific cutoff time, e.g., 12:00 PM] will be eligible for same-day delivery. Please note that same-day delivery availability may vary depending on order volume and delivery location. For more information or to place a same-day delivery order, please contact our customer service team.
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10. What is your return or refund policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please contact us, and we'll work with you to make it right. Refunds or replacements may be offered on a case-by-case basis.
